Animal Poisons Helpline
Call 1300 869 738- Hours
- 24/7
- Cost
- Consultations with a poisons information consultant from AUD 75.
Source: animalpoisons.com.au, checked .
Pet emergency: who to call now
If your pet may be poisoned or is badly hurt, call your vet or the nearest emergency vet now.
Animal poison lines
They tell you whether what your pet ate is dangerous and what to do next. Most charge a fee; it is shown with each line.
Only the lines for this country are shown.
Australia
Austria
No poison line is listed for your country yet. Call your vet or the nearest emergency vet now.
The Austrian poison information centre (VIZ) page read on 2026-10-17 does not say it advises on poisoned pets; no line is listed until an official page says so.
Canada
Pet Poison Helpline
Call (855) 764-7661- Hours
- 24/7
- Cost
- USD 99 per incident, paid by card; follow-up calls for the same case are included.
- Covers
- United States, Canada and the Caribbean
Source: petpoisonhelpline.com, checked .
France
CNITV, Centre National d'Informations Toxicologiques Vétérinaires
Call 04 78 87 10 40- Hours
- 8:30 to midnight, 7 days a week, 365 days a year
- Cost
- Not stated on the page. CNITV is funded by vets' membership fees and private donations.
The page asks owners to contact their vet first, or to phone; the contact form does not answer poisoning questions.
Source: cnitv.fr, checked .
Germany
Informationszentrale gegen Vergiftungen Bonn
Call 0228 19240- Hours
- 24/7
- Cost
- Not stated on the page.
A human poison centre: it advises on animal poisoning only after human cases, which always come first. Call your vet or an animal emergency clinic first.
Source: gizbonn.de, checked .
Israel
No poison line is listed for your country yet. Call your vet or the nearest emergency vet now.
No official animal poison line was read on 2026-10-17.
New Zealand
Animal Poisons Helpline
Call 0800 869 738- Hours
- Not stated for New Zealand on the page; the Australian line is 24/7.
- Cost
- Not stated for New Zealand on the page.
Source: animalpoisons.com.au, checked .
Poland
No poison line is listed for your country yet. Call your vet or the nearest emergency vet now.
No official animal poison line was read on 2026-10-17.
Switzerland
Tox Info Suisse
Call 145- Hours
- 24/7
- Cost
- Not stated on the page.
- From abroad
- +41 44 251 51 51
For animals they explain the risk and simple first steps, and may recommend a vet check. They ask owners to contact their vet practice; treatment advice goes to vets directly.
Source: toxinfo.ch, checked .
Ukraine
No poison line is listed for your country yet. Call your vet or the nearest emergency vet now.
No official animal poison line was read on 2026-10-17.
United Kingdom (Great Britain)
Animal PoisonLine (run by the Veterinary Poisons Information Service, VPIS)
Call 01202 509 000- Hours
- 24 hours a day
- Cost
- GBP 35 per call 8am to 8pm Monday to Friday; GBP 45 at all other times, including bank holidays. Payment by card through an automated service before you are connected (Amex not accepted).
If they advise a vet visit, tell your vet you called. Your vet can call VPIS, the professional service; if your vet charges you for that call, Animal PoisonLine refunds your call.
Source: animalpoisonline.co.uk, checked .
United States
ASPCA Animal Poison Control Center
Call (888) 426-4435- Hours
- 24 hours a day, 365 days a year
- Cost
- A consultation fee may apply; the amount is not shown on the page.
Source: aspca.org, checked .
Pet Poison Helpline
Call (855) 764-7661- Hours
- 24/7
- Cost
- USD 99 per incident, paid by card; follow-up calls for the same case, including your vet's, are included.
- Covers
- United States, Canada and the Caribbean
Source: petpoisonhelpline.com, checked .
Another country
No poison line is listed for your country yet. Call your vet or the nearest emergency vet now.
Numbers, hours and fees are read on each line's own page; this list was checked on . Corrections
Find an emergency vet near you
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Go to a vet now if your pet
Any pet
- may have eaten, licked or chewed something poisonous, even if it seems well: symptoms can take hours or days to show. Source: pdsa.org.uk
- is struggling to breathe, or its gums are white, grey or blue. Source: pdsa.org.uk
- has collapsed and is not responding, is in great pain or cannot move, or its belly is swelling. Source: pdsa.org.uk
- has a fit (seizure) that lasts longer than two minutes, or a second fit within 24 hours. Source: pdsa.org.uk
- is bleeding and pressing a clean cloth on it does not stop it, or may be bleeding inside. Source: pdsa.org.uk
- has got too hot and may have heatstroke: start cooling it straight away and call on the way. Source: pdsa.org.uk
Dogs
- keeps trying to vomit without bringing anything up, is restless or drooling, or its belly looks swollen. Never wait to see if it improves. Source: pdsa.org.uk
- has been hit by a car: move it carefully, supporting its body, and take it to a vet straight away. Source: vcahospitals.com
Cats
- keeps going to the litter tray and strains, but passes little or no urine. Never wait to see if it improves: a blocked bladder can kill. Source: pdsa.org.uk
- is breathing with its mouth open, or panting. Source: pdsa.org.uk
- has been hit by a car, even if it seems fine afterwards. Source: vcahospitals.com
Rabbits
- has stopped eating, or has passed no droppings, or only tiny ones, for 12 hours or more. Source: rabbit.org
- has maggots on its skin or fur, even one, or you think it may have flystrike. Source: pdsa.org.uk
- is having trouble breathing. Rabbits cannot breathe through their mouth, so keep it calm on the way. Source: pdsa.org.uk
Guinea pigs, hamsters and other small pets
- is a guinea pig having any difficulty breathing, or any fit (seizure). Source: pdsa.org.uk
- is a hamster and an eye has come forward out of its socket. Source: pdsa.org.uk
Birds
- is huddled, weak or not responding, or is lying on the cage floor. Source: merckvetmanual.com
- is bleeding and it has not stopped, especially from a wing, the beak or a foot. If it has stopped, leave the clot alone and still go. Source: merckvetmanual.com
- is having trouble breathing. Source: vcahospitals.com
If you are not sure, call your vet: they would rather hear from you.
Each sign is from the page linked beside it, checked on ; next check by . This is not a complete list of emergencies.